APPLinkup. Assessment of Physiotherapy Practice Online Management System

FAQ

General Questions

What do I do if I get an error message?

Before contacting the APP admin team there are several steps you can take

Refer to the relevant section in the APPLinkup User Manual. Information in this manual will provide answers to the majority of your questions

Make sure you have not used an invalid character eg., #*&/ or a space where there is not meant to be one

Close down the APPLinkup website and then re-open it. As there are some inbuilt screen usage cut-out times, often just reopening the website is all that is required

Finally if none of these steps resolve your problem select the Help button on the top right hand side of your screen and complete the email request.

Your question will be answered within 48 hours.

I need some help, where do I go?

The first step is to refer to the User Manual as the majority of questions will be answered in here. If you have a technical problem, ring your university clinical education manager for immediate help or select the Help button and complete an email request (up to 48 hours response time)

Can I access the APP on-line through my mobile phone/tablet?

While it is possible to use APPLinkup on your tablet or phone, the need to provide written comments to the student means that the user experience on these devices may not be as good as using a laptop or desktop computer.

What do I do if I can't remember my login?

Click the 'Forgot Password' link next to the 'Sign in' button in the top right corner of the screen. You will be asked to enter your email address and a new password will be emailed to you.

Make sure you use the same email address that you used when you originally registered.

Training

I want to run some training for my staff; is there a training site for this?

Definitely! You will find the training site here: http://training.applinkup.com

My staff are struggling to know what a student’s passing performance looks like. Can I use the link to the video vignettes for staff training?

Definitely Yes! The APP Video Vignettes and User Manual are available in the Resources tab.

Completing mid and end of unit APP forms

Will I be able to save the mid and end of unit APP onto my computer and also can I print a copy of it?

Yes you will. You will be able to download the final APP as a pdf and either save or print it.

There is an option to skip completing the mid unit APP form. When might I consider this?

Most educators complete mid unit feedback. Specific feedback targeted at behaviours requiring improvement drives improvement in skills and knowledge of students. Regular verbal and written feedback are both very helpful. Written is particularly helpful as the student can save or print and spend time reflecting on your comments.

The student and their CE should independently complete the mid-unit APP form and submit these prior to meeting for formal mid-unit feedback.

Mid unit feedback assists the student to engage in reflective practice on their performance in the first half of the unit and set targets for improvement. Clinical educators can provide specific feedback on areas of strength and areas requiring improvement and strategies to achieve this.

As a CE at mid and end of unit discussions with the student I would like to have the student’s self assessment and my feedback collated on the same form. Does the APPLinkup system do this? If so, can I print a copy for the feedback session?

Yes the APPLinkup system provides a collated view of both mid and end of unit APP forms which you can save and/or print. Refer to pages 80-85 of the APP User Manual for more informaiton.

I was in the middle of completing a student’s end of unit APP summative assessment and was called to the ward. When I came back I had lost all of the ratings and comments I had entered. Is there any way I can avoid this in future?

Yes. At the bottom of both the mid and end of unit APP forms there is a button which says Save and Submit Later. Select this before leaving for the ward next time.

UniCEM Questions

I am a University CE Manager and I have a student who has withdrawn for a year. How do I change the student’s registration from their current year cohort to another?

You will need to delete the student’s name from their current cohort and then register them as an individual student in their new cohort.

Follow these steps:

1. Select Students menu item from (L) side menu bar -> Manage students -> Find student and delete them from their current cohort.
2. Select Students menu item -> Single Student Registration and register the student into their new program and year of the course.

For more detail refer to:

1. Pages 39-40 of the User Manual for instructions on how to amend student details
2. Page 28 of the User Manual for instructions on how to register and individual student

I am allocating students to a clinical block. Under Clinical Area, Setting and Client Type there is an Unallocated menu item. When is this used?

Some universities will allocate their students to a specific facility, clinical area/setting and client type. Other universities (e.g. those with a clinical school model) may only allocate their students to a block and to a facility/health service and the Facility Clinical Education Co-ordinator at that facility then allocates the students to the specific clinical area/setting and client type.

The Unallocated option is therefore only used by a UniCEM if the Facility Clinical Education co-ordinator (FacCEC) allocates the student to the clinical area, setting and client type. This may occur in a clinical schools model of clinical education.

For more detail refer to page 29 in the User Manual